inside Sales Specialist – Pruszków

Who we are
BauWatch is the leading provider of advanced security solutions across Europe, serving sectors such as construction sites, renewable energy projects, critical infrastructures, vacant properties and more. With over 15 years of experience and a footprint in 10 countries, BauWatch has successfully completed more than 40,000 projects.

By harnessing state-of-the-art technologies, including AI-enhanced video surveillance, BauWatch brings people and technology together to offer expert advice and tailored strategies to prevent theft and vandalism. The company‘s extensive resources include over 10,000 mobile surveillance towers, various solutions for controlled site check in’s, fully certified control centers, and in-house service teams, ensuring 24/7 asset protection.

We are looking for a inside Sales  Specialist – Pruszków .

The Role

As an Inside Sales Specialist you will generate quality leads as well as follow up on inbound email and telephone inquiries. The Inside Sales Specialist responsibilities include updating the CRM system on a regular basis, upselling and cross-selling to existing customers, as well as attending industry events and educational workshops as required. You should also be able to conduct research on market trends and competitors' products.

Key responsibilities and duties?

Administration:

• Place orders for office supplies and personal protective equipment (PPE).

• Communicate with subcontractors and manage ongoing correspondence.

• Oversee document control and contract management.

• Maintain an organized filing system for both physical and digital documents

Inside Sales:

• Conduct outbound calls to potential customers from the database.

• Engage with customers on LinkedIn and manage correspondence.

• Assist in translating marketing content as needed.

Financial Support:

• Help with payment reminders to customers and issue invoices.

• Ensure the accuracy of customers data and maintain up-to-date records.

Customer Care:

• Assist customers with any issues or concerns they may have, providing timely and effective solutions.

• Establish and maintain strong relationships with customers to enhance customer satisfaction.

• Gather feedback from clients to identify areas for improvement in service delivery.

• Ensure the delivery of high-quality services to all customers.

To be successful as an Inside Sales executive, you should be persuasive and committed to achieving sales goals. Ultimately, a top performing Inside Sales Specialist should be enthusiastic and customer-oriented, able to demonstrate strong negotiation, communication, and customer service skills at all times.

What do we expect from you?

At least 1-3 years of work experience in Inside Sales and/or Marketing; ideally in a startup/growth environment

Proficiency in English (B1 level).

Basic knowledge of Microsoft Office Suite.

Experience with CRM systems is a plus.

Strong communication and interpersonal skills.

Ability to multitask and prioritize effectively in a fast-paced environment.

A proactive attitude and a willingness to learn and adapt

Our new Inside Sales Specialist is / has:

Independent: Able to carry out your own work properly and solve problems without supervision from others

Customer focus: Listens to the wishes and needs of the customer and adapt working method accordingly, prioritise service and client satisfaction

Quality-oriented: Committed to achieving and maintaining the intended quality, strives for improvement, convinces others of the importance of quality

Motivated & target driven: Highly committed, willing to go the extra mile to achieve goals

Friendly team player: Ability to be an active part of a fast-growing team with a can-do approach, promotes mutual open communication and relationships and support others

Flexibility: Can easily adapt to a changing environment, working methods, working hours, tasks, responsibilities and behaviours of others

What we offer

• A challenging role with a high degree of freedom and flexibility as part of a disruptive and fast-growing international business

• Full onboarding plan

• A collaborative environment: you will work with passionate and talented people who value teamwork

• Health insurance plan

Are you interested?

Then quickly apply by submitting a short introduction (incl. salary expectations) and your CV. If you have any questions, please don’t hesitate to reach out to our HR Administrator at anita@bauwatch.com