Key Account Manager Critical Infrastructure

Who we are
BauWatch is the leading provider of advanced security solutions across Europe, serving sectors such as construction sites, renewable energy projects, critical infrastructures, vacant properties and more. With over 15 years of experience and a footprint in 10 countries, BauWatch has successfully completed more than 40,000 projects.

By harnessing state-of-the-art technologies, including AI-enhanced video surveillance, BauWatch brings people and technology together to offer expert advice and tailored strategies to prevent theft and vandalism. The company‘s extensive resources include over 10,000 mobile surveillance towers, various solutions for controlled site check in’s, fully certified control centers, and in-house service teams, ensuring 24/7 asset protection.

We are looking for a Key Account Manager Critical Infrastructure – Warsaw.

The Role

As Key Account Manager Critical Infrastructure, you will be responsible for establishing, managing, and expanding strategic relationships with key customers in the Polish market. You will be the link between BauWatch and its customers. You will work closely with your BauWatch colleagues to establish strategic partnerships, focusing on increasing customer satisfaction, strengthening customer relationships, and achieving growth objectives.

Your key responsibilities

• Relationship Management: Maintaining and strengthening relationships with existing key accounts and ensuring high customer satisfaction.

• Targets : Meeting KPI’s such as revenue, number of visits, offers, calls

• New Business: Actively identifying and approaching potential key accounts to increase BauWatch's market share.

• Strategic Planning: Developing and implementing account strategies to achieve BauWatch's commercial objectives.

• Sales Cycle: Managing the entire sales process, from initial contact to after-sales, including negotiating contracts and terms.

• Collaboration and Consulting: Collaborating with internal teams, such as business development, marketing, inside & field sales, and product development, to develop the most suitable solutions for customers.

• Reporting: Preparing monthly and quarterly reports on account progress, market developments, and achieved results.

• Forecasting: Identifying future projects and presenting them in a forecast.

• Market and Competitor Analysis: Monitoring market developments and trends to identify customer needs and new opportunities.

• Branding: Participating in leading trade fairs, particularly in the field of critical infrastructure.

In this role, you will report to the Country Manager Poland and will be based in Warsaw.

Your Profile

• Education: At least a Bachelor's degree in a relevant field.

• Experience: At least 5 years of experience in a similar role within a B2B environment; experience in security, construction, or technical services is a plus.

• Commercial Skills: Excellent negotiation skills and proven experience successfully closing large contracts.

• Networking and Relationships: A strong network in the construction and/or security industry is a plus.

• Analytical and Strategic Insight: The ability to analyze data and develop strategic plans.

• Language Proficiency: Native Polish, English.

• Willingness to Travel: Willingness to travel regularly within Poland and possibly abroad for client visits.

Personal Competencies

• Commercial: You think and act based on market opportunities and assess their commercial value. You are customer-focused and build strong relationships.

• Communication: You have strong verbal and written communication skills. • Proactive and Results-Oriented: You are driven to achieve goals and continuously seek opportunities to improve BauWatch's commercial position.

• Team Player: You collaborate effectively within a multidisciplinary team and act as a link between clients and internal departments.

• Problem Solving: You have a solution-oriented approach and can adapt quickly in a dynamic work environment.

• Negotiating: You bring parties to an agreement, recognize different interests and motives, and gain the trust of stakeholders through your attitude and behavior.

• Networking: You build strong personal relationships with clients and other stakeholders. You always serve the organization's interests and adequately inform clients about BauWatch's added value.

This is what you can expect from BauWatch:

A challenging role in a solid, ambitious, and rapidly growing company. An environment where your ideas and insights are welcome and you can truly make a positive impact on the organization and business. An informal atmosphere with the freedom to organize and execute your work as you see fit.

Further more we offer:

• a permanent position;

• a bonus based on results;

• vacation days;

• a company car, laptop, and phone

Are you interested?

Then quickly apply by submitting a short introduction (incl. salary expectations) and your CV. If you have any questions, please don’t hesitate to reach out to our HR Administrator at anita@bauwatch.com